Last updated: April 2025

At Cotswold Fridge Hire, we are committed to protecting your privacy and handling your personal data with transparency and respect. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

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Who We Are

Cotswold Fridge Hire

Email: keepingitcool@cotswoldfridgehire.co.uk

Website: www.cotswoldfridgehire.co.uk

 

What Information We Collect

We may collect and process the following personal data:

• Full name

• Contact details (email address, phone number)

• Business name (if applicable)

• Delivery and collection addresses

• Event details and hire preferences

• Any other information voluntarily provided via enquiry forms, emails, or phone calls

 

We may also collect non-identifying technical data through the website such as:

• IP address

• Browser type and version

• Pages visited and time spent on site

 

How We Use Your Information

 

We use your data to:

• Process and manage bookings and quotes

• Communicate with you regarding your enquiry or hire

• Deliver and collect our refrigeration equipment

• Provide customer service and aftercare

• Improve our website and services

• Send occasional marketing communications (with your consent)

 

Lawful Basis for Processing

 

We process your data under the following lawful bases:

• Contract – to fulfil your booking or enquiry

• Consent – for marketing communications

• Legitimate Interests – to operate and improve our business services

 

How We Store and Protect Your Data

Your data is stored securely through trusted platforms such as email systems, cloud storage, and our website provider. We take reasonable steps to protect your data from loss, misuse, or unauthorised access.

We do not sell or rent your personal information to third parties.

 

How Long We Keep Your Data

We retain your data only as long as necessary to fulfil the purposes outlined above, including legal, accounting, or reporting obligations.

 

Your Data Protection Rights

You have the right to:

• Access the personal data we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (in certain circumstances)

• Object to or restrict processing

• Withdraw consent for marketing at any time

• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at: keepingitcool@cotswoldfridgehire.co.uk

 

Cookies

Our website may use cookies to enhance user experience and track website usage. You can adjust your browser settings to refuse cookies if you prefer.

Third-Party Services

 

We may use trusted third-party platforms (such as Google, Facebook, Wix, etc.) for analytics, advertising, and hosting. These platforms have their own privacy policies in place.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and where appropriate, notified to you via email.

If you have any questions about how we handle your data, please don’t hesitate to get in touch.